Service Manager
The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.
We offer:
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Competitive pay and benefits plans
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Uniforms/ safety shoe program
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401(k) Retirement Plan with Company Match
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Paid holidays
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Vacation
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Education Reimbursement Program
Responsibilities:
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Schedule and supervise activities of all assigned personnel
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Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
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Hire, train and evaluate personnel
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Establish and maintain good working relationships with vendors
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Follow up on additional work needed on any unit that leaves the shop for outside repairs
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Comply with all Company, DOT and OSHA guidelines
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Work within branch environment to increase sales, expand markets and promote business
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Assist with performing of difficult or complicated duties as necessary
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Plan and prepare work schedules and assign associates to specific duties
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Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
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Perform duties of each position if necessary and other tasks as directed by Area Manager
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Required to assist in mechanical duties as needed
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Maintain safe, clean and orderly work environment
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Must adhere to all company and location policies and safety rules
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Must be able to work extended hours when required
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All other duties as assigned
Qualifications and Skills:
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Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience
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Flexible with shifts, strong customer focus, meet scheduled deadlines
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Working knowledge of computer diagnostics and shop parts/maintenance software
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Mechanical skills required
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Effective leader with strong communication skills
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High school diploma or higher
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Ability to work flexible schedule, weekdays, some weekends as required
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CDL license preferred
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Brake and DOT Certification
Job Type: Full-time
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Employee assistance program
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Health insurance
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Life insurance
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Paid time off
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Vision insurance
Application Question(s):
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Are you available to be on call for service calls 24 hours a day 7 days a week?
Experience:
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Diesel Mechanic: 5 years (Required)
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Supervisory: 5 years (Required)
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Computer Diagnostic: 5 years (Required)
Ability to Relocate:
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Houston, TX: Relocate before starting work (Required)
Work Location: In person