A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
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Adheres to all pool safety standards, including safety procedures for adverse weather conditions
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Knows the location and contents of First Aid Kit
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Greets guests arriving at the pool
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Provides towels to guests, escorts them to chairs, and sets up towels on chairs
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Provides information about pool food and beverage service and offers menus
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Promptly communicates food and beverage service requests to pool Food and Beverage Servers
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Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
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Knowledgeable and able to communicate all hotel Recreation offerings
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Loans recreational items and equipment
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Sets up, refreshes, and tears down cabanas
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Assists in set-up and tear down for poolside functions
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Cleans, maintains, and positions pool furniture
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Picks up trash and dirty towels and repositions chairs throughout shift
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Applies excellent guest relations skills when interacting with guests
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Performs all duties in a timely and professional manner
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Turns in lost and found items throughout shift according to hotel procedures
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Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
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Attends all department meetings as scheduled
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Other duties as assigned
General
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Promotes and applies teamwork skills at all times
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Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
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Is polite, friendly, and helpful to guests, management and fellow employees
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Executes emergency procedures in accordance with hotel standards
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Complies with required safety regulations and procedures
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Attends appropriate hotel meetings and training sessions
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Maintains cleanliness and excellent condition of equipment and work area
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Complies with hotel standards, policies and rules
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Recycles whenever possible
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Remains current with hotel information and changes
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Complies with hotel uniform and grooming standards
Qualifications
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Excellent guest service skills
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Excellent oral communication skills
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Able to work a flexible schedule, including weekends and holidays