Job Overview:
Queen City Health Center is currently seeking a dedicated and enthusiastic Front Desk Receptionist to join our holistic healthcare team in Matthews, NC. As a Front Desk Receptionist, you will be an integral part of our mission to empower individuals towards a life full of health, wholeness, and vitality. This role involves providing exceptional customer service, administrative support, and ensuring the smooth operation of our office.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Assist patients with completing intake forms and maintain accurate records
- Direct patient traffic in the office for a pleasant experience
- Support healthcare providers during patient visits
- Maintain cleanliness and organization of treatment rooms and office space
- Assist in patient education by explaining exercises, stretches, and lifestyle recommendations
- Handle phone calls with excellent communication skills
- Collaborate with the team to ensure a positive patient experience
- Participate in office events, workshops, and promotional activities
- Perform basic administrative tasks including filing, data entry, and inventory management
Requirements:
- Computer literacy with proficiency in Google Suite and data entry
- Strong organizational skills to manage front desk duties efficiently
- Prior experience in a medical office or customer service role is preferred
- Familiarity with clerical tasks such as transcribing information accurately
- Ability to work effectively in a fast-paced environment while maintaining attention to detail
Company Culture:
At Queen City Health Center, we are committed to holistic healthcare that goes beyond traditional chiropractic care. Our focus is on treating patients comprehensively by addressing all aspects of their well-being. We value teamwork, dedication to patient care, and continuous learning to provide the best service possible.
Joining our team offers a unique opportunity to contribute to patients' health journeys while being part of a supportive and collaborative work environment. If you are passionate about holistic wellness and customer service excellence, we invite you to apply for the Front Desk Receptionist position at Queen City Health Center.
Please submit your resume along with a cover letter detailing your interest in this role.
Benefits:
- Opportunities for growth within the organization
- Access to holistic healthcare services at discounted rates
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Matthews, NC 28105 (Required)
Ability to Relocate:
- Matthews, NC 28105: Relocate before starting work (Required)
Work Location: In person