QUALIFICATIONS / EXPERIENCE:
- High school graduate or equivalent; some college desired.
- Two or more years of administrative experience in a high volume, customer centric service environment.
- Excellent interpersonal skills.
- Excellent communication skills (verbal and written).
- Excellent problem solving skills with attention to details.
- Demonstrated efficient organizational skills
- Ability to meet tight deadlines in a successful manner.
- Ability to adapt to change and effectively handle varying levels of stress.
- Ability to maintain confidentiality of information in performance of tasks.
- Possess immediate or higher level of computer skills (word-processing, spreadsheet, data entry) with applicable experience in use of Excel.
- Possess the ability to think analytically.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lit modern office setting
- Prolonged work on a PC/Computer
- Occasional Lifting (10 pounds or less)
- Occasional standing/bending
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
The information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
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