Explore a career with Nick Mayer Chevrolet GMC in Lewisburg TN. We are looking for an Automotive Business Development Representative to join our service team.
What We Offer
- 401(k) with Company Match
- Paid Vacation
- Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Opportunity for Advancement
Job Responsibilities:
- Assist in answering incoming calls in a prompt and professional manner.
- Schedule service appointments for in store or pick-up and delivery to ensure positive customer experience.
- Make outbound calls for recalls, special order parts, maintenance, and customer pay items.
- Reviews job status frequently, logging status, and reporting any change in time or cost estimates to customer.
- Provide customer updates on RO status, parts availability, and estimated completion dates.
- Complete follow-up calls with customers to obtain feedback and ensure positive customer surveys.
- Work with Service Manager to increase customer satisfaction, service revenue, communication, and reduce wait time for customers.
Qualifications:
- Customer service experience preferred.
- Automotive knowledge preferred.
- CDK knowledge preferred.
- Excellent verbal and written communication skills.
- Strong organization and time management skills.
- Friendly and polite personality towards customers and employees.
DISCLAIMER
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Nick Mayer Auto Group is an Equal Employment Opportunity Employer and a Drug Free Workplace
Job Type: Full-time
Pay: $32,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Supplemental pay types:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person