```Job Summary```
We are seeking a dedicated and compassionate Patient Services Representative to join our team. The ideal candidate will have excellent communication skills and a strong background in providing exceptional patient service. As a Patient Services Representative, you will play a crucial role in ensuring that patients receive the highest level of care and support.
We are specifically looking for coverage for the following schedule:
Monday - Friday: 5:30am - 2:00pm
```Duties```
- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information is obtained
- Answer phone calls and address patient inquiries or direct them to the appropriate department
- Schedule appointments and manage the appointment calendar
- Verify insurance coverage and collect necessary information for billing purposes
- Maintain patient records and update information as necessary
- Assist with medical administrative support tasks, such as filing, scanning, and organizing documents
- Collaborate with healthcare providers to ensure smooth patient flow and efficient operations
- Follow established protocols for handling emergencies or urgent situations
```Experience```
- Previous experience in a similar role, preferably in a medical or healthcare setting
- Proficiency in using phone systems and other office equipment
- Familiarity with electronic medical record systems (e.g., Epic)
- Strong administrative skills, including data entry and record keeping
- Knowledge of medical terminology and procedures is a plus
At our facility, we offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional patient care.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in this position.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Ability to Relocate:
- Honolulu, HI 96814: Relocate before starting work (Required)
Work Location: In person