As a company leading the change in a static industry, we’re looking for smart entrepreneurial people that aren’t afraid to push harder than they ever have. We welcome new ideas that are focused on bettering our business, empowering our customers and impacting lives because at the end of the day, that’s why we exist.
About Us:
AdaptHealth is a premier full-service Home Medical Equipment (HME) company in the United States – offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We have a relentless commitment to using innovation to transform the HME industry, break the status quo and provide the best quality care.
About the Opportunity:
We are looking to fill the position of Assistive Technology Professional. The Assistive Technology Professional (ATP) has as a primary responsibility assessing rehabilitation patients, evaluating patient needs and selecting the proper rehab assistive technology. The ATP is responsible to the client, assuring timely and accurate acquisition of equipment and delivery. The ATP impacts the overall success of the branch by increasing rehab sales and rental revenue, coordinating and managing referral source relationships and promoting quality customer service. The ideal ATP focuses on helping our clients receive the best care, works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction.
Essential Responsibilities:
- Maintain a strong professional relationship with clients, medical personnel, vendors and key referral
- Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals and funding possibilities
- Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab
- Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for bath and safety equipment and aids for daily
- Provide excellent listening and communication skills to customers as a part of troubleshooting either via phone or in person
- Take initiative to contact manufacturers and obtain access to necessary evaluation/loaner
- Participate in the final delivery of the product to ensure proper fitting of equipment and usage training that meet customer and caregiver
- Complete and process all signed paperwork per Company
- Provide quality control of equipment and supplies
Desired Characteristics:
- Certification as an ATP through RESNA or capacity to train and achieve ATP credentials HME/DME experience with rehab and/or sales (Required)
- Skilled in troubleshooting mobility equipment to determine service or parts best fit client
- Understanding of insurance reimbursement
- Knowledge of rules and regulations of OSHA, DOT, Medicare, accrediting bodies and other agencies as they impact the care and distribution of HME.
- Strong computer ease, comfort, and fluency or the ability to quickly gain necessary
- Ability to learn to operate equipment correctly and ability to lift
- High school degree or equivalent BS/BA degree (preferred)
- Two years’ experience in rehab (preferred)
Compensation and Benefits:
AdaptHealth offers a competitive compensation package commensurate with the market and candidate’s experience. We have a comprehensive benefit offering with National providers.
AdaptHealth
AdaptHealth is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran’s status, or any other basis protected by law.
Job Type: Full-time
Work Location: On the road