Summary:
The Business Intelligence Analyst II provides data analytics and visualization services to Harbin Clinic. The analyst is responsible for creating interactive visualizations, reports and dashboards to support business decisions using a range of technology tools for many basic and routine requests. This role will collaborate with cross-functional units within the organization to include operations, financial, clinical teams, care coordination and data analytic resources. Reports directly to the Business Intelligence Lead.
Job Responsibilities:
- Responsible for creating various reports and dashboards using business intelligence platforms, such as Tableau and MS Excel.
- Follows the established process for analytics requests, communicating effectively with requesters to ensure that the requirements are documented and understood, including the business purpose of the analysis.
- Completes thorough peer review ensuring accuracy and validity of work.
- Manages multiple priorities in a fast paced and deadline-driven environment.
- Identify inconsistent practices within the organization and provide corrective guidance to maintain the integrity of systems.
- Identify and work with directors, and/or managers on opportunities for continuous improvement and business enhancement.
- Assist the organization in special projects, such as evaluation of the financial impact of new programs or physicians; formulating financial forecast and modeling; preparing projections for new building projects; preparing analysis of new acquisitions; rate analysis and other projects as may be assigned.
- Conduct high level analysis of metadata to identify areas of opportunity for utilization, performance improvement associated with initiatives, metrics, measures, or outcomes in the organization.
- Support completion of forecasting, annual budgets, operational improvement projects, surveys, and other initiatives as needed.
Works collaboratively with other analysts to achieve department and organizational goals.
Education Requirement :
- Bachelor’s Degree in Accounting, Business, Computer Science, Finance or Health Administration (or related field) required.
- 2-3+ years of decision support or financial analysis experience preferred.
Skill Requirements:
- Must have strong computer skills with proficiency in Microsoft Excel and in practice management billing systems. Basic understanding of Microsoft Access preferred.
- Working knowledge of SQL required, knowledge of Tableau (or comparable BI tools) and data visualization experience required.
- Strong analytical and problem-solving skills required. Ability to work independently, multi-task, exercise judgment, make decisions and provide recommendations. Strong attention to detail and critical thinking skills with the ability to prioritize.
- Superior interpersonal skills, including excellent verbal and written communication skills with ability to listen, research and determine root cause of issues.