**Service Writer** *About Us* Join our dynamic team at XYZ Auto Services, a leading automotive service provider dedicated to delivering top-notch customer service and quality repairs. We pride ourselves on our commitment to excellence and creating a positive work environment for our employees. At XYZ Auto Services, you'll find a supportive team, growth opportunities, competitive compensation, and a modern facility equipped with the latest tools and technology. *Job Overview* As a Service Writer at XYZ Auto Services, you will play a crucial role in ensuring exceptional customer service by effectively communicating with clients, coordinating service appointments, and providing accurate estimates. You will be the liaison between customers and our service technicians, ensuring a seamless experience throughout the repair process. *Duties* - Interact with customers to understand their vehicle service needs and concerns - Schedule service appointments and manage the service queue efficiently - Communicate service recommendations to customers in a clear and professional manner - Prepare accurate estimates for repairs based on technician assessments - Coordinate with technicians to ensure timely completion of services - Update customers on the status of their vehicles and any additional repairs needed - Uphold high standards of customer satisfaction and address any issues promptly *Qualifications* - Prior experience in automotive service writing or related customer service role - Knowledge of automotive terminology and repair processes - Strong communication skills with the ability to explain technical information clearly - Familiarity with sales techniques and upselling services - Understanding of basic vehicle maintenance and repair concepts - Proficiency in using auto estimating software is a plus - Ability to work in a fast-paced environment and multitask effectively Join us at XYZ Auto Services where you can grow your career in the automotive industry while providing exceptional service to our valued customers. Learn more about us at [Company Website].
Job Type: Full-time
Pay: $3,000.00 - $8,000.00 per month
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Day range:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Lewisville, TX 75067 (Required)
Ability to Relocate:
- Lewisville, TX 75067: Relocate before starting work (Required)
Work Location: In person