Full time position located in our Cartersville office Monday – Friday 8:30am – 5:00pm
Primary duties will be focused on Patient Accounts including:
- Calling to collect past due self-pay accounts
- Calling to collect patient balances after insurance processes to collect unpaid copayments, coinsurance and deductibles.
- Establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur.
- Review demographics and insurance or responsible party information for accuracy and verify information is current
- Printing Weekly statements and collections letters
- Reviewing accounts of upcoming appointments and call to collect balances prior to appointment
- Calculate estimated patient responsibility to inform the patient and document in the data entry system and adhere to the Collections Policy to ensure patients are aware that payment is due at time of service
- Maintains daily tracking of patients on schedule, ensuring that the correct insurance plan, eligibility and authorization information has been entered into data entry systems accurately along with documenting applicable notes or reviewing secure notes.
Secondary Duties will be to assist with medical billing :
- Medical billing and/or insurance background including Medicare, Medicaid and 3rd party payers, and thorough knowledge of CPT and ICD-10 codes preferred.
- Review all charges entered into the system daily for the day prior as submitted by the providers
- Correct diagnosis code, modifiers and procedure code issues while working directly with the provider to ensure accuracy.
- Follow up with insurance companies on unresolved claims
- Focus on keeping revenue cycle <60 days
- Review rejected charges daily from the clearing house and correct related issues to the rejection
- Stay up to date on current payer policies and coding changes
- Ensure compliance with medical coding policies and guidelines.
- Abide by HIPAAA and other regulatory compliance guidelines.
- Participate in cross-training other staff on duties related to position.
- Engage in cross-training with other practice positions in the organization
Required Skills:
- High school diploma, Associate or Bachelor degree preferred
- Two years Medical billing experience preferred
- CPC, CCS certification from AAPC or AHIMA a plus
- Continuing education obtained as needed to perform duties
- Excellent computer skills to include windows-based applications
- Outstanding organizational skills and accuracy in data entry
- Excellent communication skills; both written and verbal
- Strong problem-solving skills and proactive thinker
- Ability to understand and implement verbal and written instructions
- Perform other duties as required
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cartersville, GA 30120: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- ICD-10: 1 year (Preferred)
Work Location: In person