McGrath Family of Dealerships is seeking a Service Advisor to join our Service Department. For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now!
Responsibilities:
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Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
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Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
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Ensures that the daily inventory of technicians' time is consistently sold to service customers.
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Distribute work between technicians efficiently
Qualifications:
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Organized and friendly personality
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Ability to manage multiple client vehicles
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Time management skills
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Fantastic communication skills with your customers
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Professional, well-groomed personal appearance.
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Clean driving record
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Willing to submit to a pre-employment background check
Benefits:
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PTO Starting Day 1!
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Health, Dental, Vision Insurance.
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401k + Company Match.
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Growth Opportunities - 97% Promotion Within!
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Collaborative and Fun Culture
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