Job Title:Desktop Support role
Location:Andover,MA
Duration:6+Months(With possible extention)
Job Description:
Provides on-site client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
- 3+ of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS365
- Configuring new PC’s/notebooks via SCCM imaging
- Ticket management experience
- iOS device familiarity
- Lift and carry up to 40lbs
Work Environment
- Office environment
- Walk up Kiosk support
- Vending and Locker resupply
Job Type: Contract
Pay: $24.10 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Andover, MA 01810 (Required)
Ability to Relocate:
- Andover, MA 01810: Relocate before starting work (Required)
Work Location: In person