FIGS is looking for an awesome Senior Product Manager to join our team. As the Senior PM, TEAMS, you will be responsible for influencing the strategy and driving overall direction of FIGS B2B eCommerce user experiences in close collaboration with Executive leaders. This person must be able to understand the big picture, and be adept at building relationships and influencing others to drive roadmap alignment. In this role, you will use qualitative and quantitative data to understand which bets to make and to measure the impact of your efforts. You will be a master of prioritization and cross-functional communication, with a keen sense for end-to-end implications of decisions, and a proven track record of providing visibility into progress while getting things done. The role will report directly to the Head of Product Management.
- Assume primary ownership of the existing FIGS B2B eCommerce experiences (Portals, TEAMS app, corporate gifting, and stipends), and identify new offerings that will drive customer acquisition across a broader range of healthcare organizations.
- Collaborate with Engineering, UX Design, Strategy, Brand Marketing, and Data teams to evaluate opportunities and identify solutions that deliver a first-class ecommerce experience for healthcare organizations while driving revenue growth.
- Be the domain expert in all things TEAMS, including success metrics, benchmark data and progress to goals and fluent in the needs of target customer cohorts over time.
- Work closely with the Head of Product to set a vision for the FIGS TEAMS user experience, and evangelize it across the organization.
- Collaborate with your PM peers to align the TEAMS roadmap with the FIGS DTC roadmap, and ensure that customer needs are being met in the most efficient and cohesive way possible.
- Manage feature development alongside new business requests, market opportunities, and bugs while proactively communicating updated timelines & impacts.
- Write detailed Product Requirements, Launch plans and manage performance tracking & reporting of results.
- Manage weekly/monthly reporting, and quarterly/annual roadmap processes.
- A minimum of 5-7 years of product management experience delivering highly successful and impactful products at scale
- B2B ecommerce experience is a plus
- An innate customer focus, paired with a deep appreciation for the FIGS brand.
- An entrepreneurial mentality; willingness to roll up your sleeves and do whatever is necessary to meet goals, and a passion for keeping up with eCommerce and Healthcare trends
- Track record of targeted innovation in growing verticals, and using business acumen and market & domain knowledge, to influence strategy and deliver short term results & long term outcomes.
- Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment
- Equally comfortable serving as a customer champion, a high-level strategist, a day-to-day project manager, and a coach/collaborator to partners who may be new to agile product development processes.
- Outstanding analytical and quantitative skills, ability to use hard data and metrics to back up assumptions, develop business cases, and make decisions.
- Technical proficiency; experience digging in alongside engineers to define scalable solutions with the technical architecture to back them up.
- Display fanatical attention to detail and possess the organizational skills required to manage numerous projects and deliverables across different teams and organizations
- Excellent verbal and written communication skills.
FIGS Compensation and Benefits
Pay Range
- At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $136,500 and $195,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
- Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus: This position is eligible to participate in the FIGS annual bonus program
- Other compensation and benefits offered include:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
- Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
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