Job Overview:
We are seeking a highly motivated and customer-focused Sales Associate to join our dynamic retail team. The ideal candidate will be responsible for providing exceptional customer service and contributing to the growth of our business. This role involves working closely with customers to identify their needs, recommending products, and processing transactions efficiently.
Responsibilities:
- Greet customers in a friendly and welcoming manner and provide assistance with product inquiries.
- Utilize retail math skills to accurately ring up purchases and handle cash and credit transactions.
- Demonstrate a thorough understanding of products and provide detailed product demos to customers.
- Utilize phone etiquette skills to respond to customer inquiries and resolve any issues that may arise.
- Maintain a clean and organized store environment, including the showroom and stockroom.
- Keep up-to-date with new products and services and make recommendations to customers.
- Meet and exceed sales targets through effective upselling and cross-selling techniques.
- Collaborate with colleagues to achieve sales goals and maintain a positive team environment.
- Handle cash and operate a point-of-sale (POS) system with ease and accuracy.
- Maintain a high level of product knowledge, including features and benefits.
- Participate in visual merchandising and store displays to create an engaging shopping experience.
- Conduct product demonstrations and workshops to educate customers about new products and services.
- Maintain a strong understanding of electronics sales and provide expert advice to customers.
- Assist with inventory management and restocking products as needed.
- Perform other duties as assigned by management.
Skills:
- Proven customer service skills with a focus on delivering exceptional customer experiences.
- Strong retail math skills with the ability to accurately ring up purchases.
- Experience with point-of-sale systems and cash handling procedures.
- Ability to conduct engaging product demos and workshops.
- Strong organizational skills with the ability to multitask and prioritize tasks.
- Experience in electronics sales with a focus on staying up-to-date with the latest products and technologies.
- Excellent phone etiquette skills with the ability to respond promptly to customer inquiries.
- Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
Job Type: Part-time
Pay: From $12.50 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Terre Haute, IN 47807 (Required)
Ability to Relocate:
- Terre Haute, IN 47807: Relocate before starting work (Preferred)
Work Location: In person