Job Overview:
We are a new but growing organization seeking an Operations Assistant to join our team. The ideal candidate will provide administrative support and assist in the efficient operation of our office. This position is temporary with the potential to become permanent based on performance review.
Duties:
- Perform clerical tasks such as data entry, filing, and document management
-Monitor and manage incoming fax, authorizations, insurance requests, and schedules
- Manage office supplies and equipment inventory
- Assist in scheduling appointments and coordinating meetings
- Handle incoming calls and emails with professionalism
- Support event planning and coordination
- Provide excellent customer service to clients and visitors
- Transcribe meeting minutes and other documents as needed
-Maintain accurate and up-to-date client records, ensuring confidentiality of sensitive information
-Respond promptly and professionally to scheduling inquiries and concerns
-Coordinate intakes, assessments, walk-throughs, and interviews
-Create, organize, and manage templates, documents, SOPs, KPIs, folders, and tracking systems unique to ABC&R
-Assist with billing support
-Communicate with clinic staff
- Assist with the opening and/or closing of the clinic and providing breaks when needed
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Experience and Skills needed:
- High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
- Proven experience as an office assistant or in a similar administrative role.
- Proficient in using office software, including Microsoft Office Suite (Word, Excel, PowerPoint); Google Suite, Electronic Signature Platforms, etc.
- Proficient in Email management and Data Entry
- Familiarity with billing processes and a basic understanding of insurance claims is preferred.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Exceptional attention to detail and accuracy in data entry and documentation.
- Strong and positive customer service delivery
- Strong interpersonal and communication skills, both written and verbal.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Proactive problem-solving skills, with the ability to identify and address potential issues.
- Demonstrated ability to work independently with minimal supervision and as part of a team.
- Coachable
This position offers a great opportunity for someone looking to grow their skills in a dynamic office environment. If you have a passion for organization and enjoy supporting operational functions, we would love to hear from you.
Job Types: Part-time, Contract
Pay: $14.50 - $17.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Microsoft Excel: 1 year (Preferred)
- Microsoft Powerpoint: 1 year (Preferred)
Ability to Commute:
- Fayetteville, NC 28304 (Preferred)
Ability to Relocate:
- Fayetteville, NC 28304: Relocate before starting work (Preferred)
Work Location: In person