Are you passionate about exceptional customer service in a dynamic veterinary environment? Join us at Doral Centre Animal Hospital in sunny Doral, FL, where you'll play a vital role as a Client Service Representative. Dedicated to delivering compassionate and comprehensive care to pets, we pride ourselves on excellence in both treatment and client satisfaction. If you thrive in a client-focused role and want to contribute to a positive veterinary experience, apply for our Full Time Client Service Representative position. Join our team in a sunny and supportive atmosphere where your skills and compassion impact pets and owners daily.
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Greet clients and visitors with a friendly and welcoming demeanor.
- Answer phone calls, schedule appointments, and manage client inquiries.
- Assist in processing payments and maintaining accurate financial records.
- Coordinate communication between clients and veterinary staff to ensure exceptional patient care.
- Educate clients about our services, products, and preventive care recommendations.
- Maintain a clean and organized reception area.
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Previous experience in customer service, preferably in a veterinary or medical setting.
- Strong communication skills with a focus on empathy and understanding.
- Ability to multitask efficiently in a fast-paced environment. Proficiency in computer systems for scheduling and record keeping.
- Genuine passion for animals and dedication to their well-being.
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Competitive salary commensurate with experience.
- Health, vision, and dental insurance
- 401K retirement plan options, plus employer match.
- Opportunities for career growth and professional development.
- Supportive and collaborative team environment in a modern veterinary facility.
Doral Centre Animal Hospital is a hybrid GP/ER practice that has proudly served the Doral, FL community since 1997, providing comprehensive medical, surgical, and dental services, as well as in-depth diagnostic testing and treatments. We are not your average animal hospital, but a fully-staffed and fully-equipped emergency animal hospital offering 24-hour urgent care services, seven days a week.
We utilize state-of-the-art technology to provide a wide range of exceptional in-house services, from a complete veterinary pharmacy to in-patient hospitalization. From our high-end diagnostics to exceptional veterinarian care, just some of our services include emergency pet care, wellness plans, dog and cat vaccinations, spay and neuters, endoscopy, dental x-rays, ultrasound, orthopedic surgery, laser therapy, Penn HIP certifications, travel health certificates, and so much more.
We provide our teams with the tools and training necessary to feel confident in the job they do. We value continuing your education and personal development. We take every step to give pets the best possible care and the first step is our wonderful staff.
Equal Opportunity Employer Policy
Doral Centre Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.