Front Office-Fort Worth Location
Fertility Clinic seeking a Front Office Associate for our Forth Worth location, but able to work in our Bedford location when needed.
Entry Level With Room To Grow
Description: Join our State-of-the-art team! Looking for professional, experienced, and dependable individual who will support the organization in terms of goals and desired image. Your professionalism and multi-task skills will have a positive impact at our fast-paced facility. In this role, you have day-to-day contact with patients, managers, and employees from our various departments. You are a vital part of the team to ensure the clinic and business office runs smoothly and effectively.
Responsibilities for this position include but are not limited to:
- Ability to work an 8-hour shift (8am -5pm) and some holidays.
- Verify patient insurance coverage by contacting insurance companies via phone, online portals, or other means.
- Calculate patient co-pays, deductibles, and any outstanding balances, and collect payments as necessary.
- Accurately record payment information in the electronic medical records system based on physician notes.
- Ensure patient data and demographics are accurate and current by reviewing them with the patient.
- Greet and receive patients in a friendly and professional manner.
- Communicate with other departments as required regarding patient accounts/concerns/questions
- Answer phones and direct call traffic as required
- High level of professionalism and maturity
- Ability to multitask
- Coordinating patient care as directed by physicians
- Bilingual preferred, but not required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Customer Service: 1 year (Required)
- Computer Skills: 3 years (Preferred)
Language:
Work Location: In person