JOB OVERVIEW: Responsible for providing assistance to the Banquet Manager in coordinating, supervising, training and directing all banquet personnel to ensure the success of all banquet events while maintaining high standards of service.
Take the next steps in your career in hospitality at the historic Marriott Downtown Syracuse with our busy banquets team. We are a face pace environment for the right candidate to thrive. Come join us today.
REPORTS TO: Director of Banquets
ESSENTIAL JOB FUNCTIONS:
- Check server and houseperson banquet event orders to ensure that all information is accurate.
- Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
- Make contact with group representatives. Explain how to make contact if needed throughout the function.
- Communicate all banquet event order changes to catering or convention services office and affected departments.
- Coordinate with banquet staff set-ups, changes and time schedules for all functions.
- Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
- Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Post all banquet checks at end of day and turn in to Night Auditor
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Knowledge of all applicable federal, state and local health and safety regulations. Ability to grasp, lift, carry or transport up to 30 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards.
- Previous experience in banquet or event management within the hospitality industry
- Strong knowledge of food handling regulations and best practices
- Excellent organizational and time management skills
- Ability to work under pressure and multitask effectively
- Experience with shift management and kitchen management preferred
- Proficiency in POS systems for order processing and payment handling
- Exceptional customer service skills with a focus on exceeding guest expectations
- Strong leadership abilities with the ability to motivate and inspire a team
If you are passionate about creating memorable experiences for guests in a dynamic banquet setting, we encourage you to apply. We offer competitive compensation packages and opportunities for career growth within our renowned hotel.
We are an equal opportunity employer.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 47.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Syracuse, NY 13202: Relocate before starting work (Required)
Work Location: In person