ANGEL LONGEVITY MEDICAL CENTER Studio City, CA
Looking for a dedicated
Treatment Coordinator- Patient Care
ABOUT US:
We are a Holistic Integrative medical practice. We are on the cutting edge of anti-aging and functional medicine. We specialize in Bioidentical Hormone Replacement Therapy and the treatment of a wide variety of autoimmune and chronic illnesses. We have a very high success rate. Working here fulfills the dream of most medical professionals; truly helping people get well and stay well. This is a place of true health solutions and all of the staff sharing in the joy of seeing people go from illness to vitality.
We are expanding and we want people who are going to grow with us.
OUR LOCATION : 12840 Riverside Dr. Suite 402 Studio City Ca 91607
YOUR MISSION :
You will be responsible for the patient care delivery of the practice. You will need to apply your customer service and communication skills to assisting patients to do the plan made by the MD. You would be responsible for getting Dr's orders executed to help achieve patient's health goals. You will be responsible for being the liaison between the doctor(s) and the patients, You will be assisting the patient through each phase of their treatment program. You will be onboarding new patients and making sure they are fully oriented to their role as a patient. Additionally, you will assist each patient with their prescribed supplements and medications.
In other words you will be working directly with the MD and helping her get patients what they need in a timely fashion.
You will be doing carecalls to follow up with patients who are off their program and recover them into our fold.
You are the backbone of our medical delivery team and keeping everybody on the same page and helping to keep patients on track with their health goals.
You will be the health coach for our patients and a cheerleader.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Greeting and Routing patients
- Managing Drs, Nurses and Lab schedules
- Accurate Patient Scheduling
- Rescheduling no shows or canceled appointments
- Health Coaching and Patient Education
- Cheerleading patients on their wellness journey
- In House Supplement sales
- Maintaining accurate financial records
- Care calls
- Patient recovery
- Onboarding of new patients as needed
- Treatment coordination as needed
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- REQUIRED TECHNICAL COMPETENCIES AND EXPERIENCE:
- Medical Office Experience
- Medical Terminology
- Computer Literacy
- Type minimum of 60 wpm
- Able to inspire Others
- Microsoft Office suite and Excel experience
- Excellent Sales skills
- Ability to Multitask
- Excellent Customer Service Skills
- REQUIRED PERSONALITY AND BEHAVIORAL CHARACTERISTICS:
- Strong Interest in Natural / Alternative Medical Care
- Upbeat
- Mature and Self Confident
- Great Team Player
- Excellent Attention to Detail
- Know How to Get Along with Health Professionals
- Looking for a Long-Term Home
- Willing to be trained and adapt to our Medical Practice.
- Able to Multitask
- Handle Yourself Well Under Pressure.
PLANNED SALARY AND OTHER COMPENSATIONS: Depending on your experience, we offer $22-$25 per hour plus bonuses once fully trained.
IMPORTANT NOTE:
Please do not call the office as we do not process applications on the phone. Simply submit your application along with a cover later stating why this job is for you. Visit our website at: www.angelmedcenter.com
Job Type: Full-time
Job Location:
Required experience:
- 2 year Medical Office Experience
- 2 year Customer service experience
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Please write a cover letter explaining What makes you the perfect candidate for this position?
Work Location: In person