Sales Associate
As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.
How You Will Make a Difference
Responsibilities:
- Provide a high level of personalized customer engagement.
- Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
- Demonstrate a willingness to learn and to share relevant activity, community, and product. knowledge to create a memorable and valuable experience for the customer.
- Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
- Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
- Assume cashier duties as needed.
- Assist in the execution of all Loss Prevention initiatives.
- Assist in the overall visual and operational maintenance of the store.
What You Bring
Required
- Ability to genuinely and comfortably engage with a diverse group of customers
- Customer service experience
- Ability to collaborate, work as a team, and be adaptable in the workplace
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
- Excellent written and verbal communication skills
- Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
- Attention to detail
- Proficient computer skills including word processing, spreadsheets, and software programs
Preferred
- High School Diploma or GED
Physical
- Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
- Standing required for entire work shift
- Bend, lift, open and move product up to 50 pounds as needed
- Use ladders for visual merchandising, light adjustments, and window banner placement
Job Type: Part-time
Pay: $14.65 - $19.00 per hour
Expected hours: 5 – 15 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person