9300 E Independence Blvd., Matthews, NC 28105
Audi Charlotte prides itself on providing a top-notch and excellent customer service experience. We have been awarded: #1 AUDI DEALERSHIP in North Carolina for 19 years, 2018 Dealer of the Year, 2021 and 2017 Audi Magna Society Recipient, and the J.D. Power 2019 Dealer of Excellence for the Customer Sales Experience.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We have an immediate opening for an Express Service Advisor / Writer to join our growing service team! We are looking for a motivated individual who is interested in a full-time career. If you have automotive service experience this is your opportunity to develop your skills further.
We offer:
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High Earning Potential!
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Advancement Opportunities!
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Paid Vacation
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Medical, Dental, and Vision Insurance
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401(k) Retirement Plan with percentage match (after one year of employment)
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Flexible Spending Account
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Supplemental Short and Long-Term Disability policies are available
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Supportive management team that fosters a cooperative environment
Responsibilities - Service Advisor:
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Schedule appointments for service/maintenance/recall work
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Greet customers
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Advise customers about necessary/suggested services and costs
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Follow the status of the customer's vehicle from drop off through completion of work and return to the customer
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Keep customers informed of any changes that occur
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Upon completion of work, review the work order with the customer to assure all concerns are addressed
Qualifications/Requirements - Service Advisor:
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Able to work well with others in a team atmosphere
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2 years experience preferred!
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Professional appearance and a positive attitude
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Good customer service and communication skills
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General knowledge of vehicle mechanical operations
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Service Advisor experience preferred
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Prior franchised dealership experience preferred
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CDK Experience preferred
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Valid driver's license and good driving record
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Must be authorized to work in the U.S.
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Resume must be uploaded, and online assessment completed for immediate consideration.
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Must pass pre-employment screening to include background checks, MVR, and drug test.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.