Senior Clinician (On Duty Role)
Location: Work from home - West Coast preferred
Togetherall
Togetherall is what you get when you put technology, community, and a team together for the purpose of increasing positive mental health and wellbeing. We are a peer-to-peer digital mental health support network which harnesses the power of community combined with expertly moderated and facilitated forums to enable our members to get support, take control, and feel better.
Our business model is B2B2C – paid for by commissioners and organisations but free to end users at point of need and access.
Our ambition is to continually widen access to an accessible safe space to proactively manage one’s mental health. Our community is anonymous, non-judgemental, and inclusive.
We are now looking for a Senior Clinician to join our expanding social impact led business.
Senior Clinician (On Duty)
Reporting directly to the Clinical Services Manager, The Senior Clinician is responsible for providing oversight, leadership, role-modelling, advice, direction, and decision making to support other clinicians-on-duty in the risk management of Togetherall members within a global peer-support network. This includes escalating risk to relevant organizations internationally, such as institutions, treatment-providers, emergency services, and law- enforcement when necessary.
The role provides overnight support for on-duty-clinicians and members who are actively using the platform and is critical to ensuring the active and safe use of the service including safeguarding of members.
This role will be a remote/home-office set-up.
Key Responsibilities
-
Provide leadership and direction for clinical staff (Lead Wall Guides and Wall Guides) including direct support during shifts
-
Provide support for members at risk and in crisis and others in community according to Togetherall protocols. Assist Clinical Management Team in service development as needed
-
Maintain clear and timely clinical records in Togetherall’s electronical clinical record system
-
Contribute to team management & supervision
-
Assist with other reasonable requests re service delivery and member satisfaction
-
As the Togetherall Support Network develops and grows additional contributions and accountabilities may be added according to needs
Other Responsibilities
-
Maintain and protect the confidentiality of members in accordance with Togetherall policies and licensing ethics
-
Ensure that member safety is protected by taking all reasonable actions to safeguard members and colleagues
-
Understand and comply with Togetherall’s Safeguarding Policies and report as necessary any serious
incidents and record any escalation actions contemporaneously within Togetherall documentation systems
Be aware of and adhere to all Togetherall Policies and Procedures
Ensure the maintenance of standards of practice according to the employer and licensing laws
Keep up-to-date on new recommendations/guidelines and information in the mental health field such as the latest theoretical and service delivery models
Attend clinical/managerial supervision on a regular basis as agreed with supervisor/manager
Participate in individual performance reviews, annual evaluation, training, ongoing professional development and be responsive to feedback and objectives
Maintain licensure including all required continuing education credits
Complete any mandatory trainings and/or attend relevant trainings according to Togetherall policies
Maintain own workstream related to the development of the service
Candidate Profile
-
Graduate degree in the applied mental health field such as a master’s or doctorate in counseling,
-
psychology, social work, psychiatric nursing, or equivalent
AND
-
Current license to practice consistent with degree and training
AND
-
Experience with mental health treatment and risk management in a complex clinical setting
-
Experience providing clinical supervision and on-duty decision making in a complex clinical setting
-
Knowledge and experience with best practices for ensuring the safety of people at risk due to mental health concerns
-
Demonstrated understanding/experience of peer/community support as a mechanism for mental health support and wellbeing
-
Experience and knowledge of successfully supporting clients/patients representing diversity (culture, race, gender, sexual orientation, religion, countries of origin, etc.)
-
Experience and demonstrated understanding of working in a digital/remote environment
-
Knowledge of national mental health policy & practice (relevant to county of origin) and the willingness to learn about international mental health policy and practice
-
Ability to quickly and effectively learn and incorporate new technologies
-
Superior communication skills and demonstrated success as both a leader and team-member
-
Demonstrated professional success in collaborative
-
Pro-active and can-do attitude
Togetherall Benefits
-
Working hours: 16-40 hours a week, TBD by the successful candidate
-
Competitive compensation package, depending on experience and location
-
Package of health and retirement benefits, depending on location
-
A discretionary bonus dependent on company performance
At Togetherall, we don’t just accept difference, we thrive on it for the benefit of those that work with us and our members. We are proud to be an equal opportunities employer and working with us is based solely on a person’s merit and qualifications directly related to professional competence. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.