Join MiTAC Tyan, a leading server brand owned by MiTAC Computing Technology Corp., as a Product Manager.
MiTAC Tyan, established in 1989, is a leading designer, manufacturer, and marketer of advanced x86 server/workstation platforms. Our products are sold worldwide to OEMs, VARs, System Integrators, and Resellers for a wide range of applications.
MiTAC Computing Technology Corporation, as the parent company of MiTAC Tyan, is a professional IT solution provider, offering comprehensive solutions from edge to cloud with advanced R&D, TCO, and worldwide operations.
For more information about MiTAC Tyan and our parent company MiTAC Computing Technology Corp., please visit our websites at https://www.tyan.com and https://www.mitacmct.com.
We are searching for talented candidates to join us in a fast-paced business environment, where they will manage and support MiTAC Tyan's key customers.
Job description
This is a full-time permanent position offering comprehensive employee benefits. It is an on-site role, and we do not provide remote or hybrid work options.
We are currently seeking a Field Application Engineer to provide support to our custom application development and installation team. The successful candidate will possess an understanding of networking protocols, security measures, software development and customer support practices. The individual hired for this position will be responsible for providing guidance to our customer's on existing products, building new products and troubleshooting customer issues.
Job Requirements
- Strong communications skills
- Technical knowledge x86 Servers and workstations
- Strong troubleshooting ability of x86 servers/workstation Hardware and BIOS/BMC
- Support of Linux and Windows OS
- Basic understanding of network technology
- Some travel maybe required
Job Responsibilities
- Interface with current and new customers to help match company products with customer needs
- Strong troubleshooting skills to help customers diagnose issues with server and workstation systems.
- Repair defective server units by replacing failed parts or reflashing firmware packages
- Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
-Some travel maybe required
Job Type: Full-time
Salary: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement Plan
- Vision insurance
Schedule:
- 8 hour shift
- Day Shift
- Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
- Newark, CA 94560: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
Work Location: In person
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Newark, CA 94560: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
Work Location: In person