Funeral Director – Cleveland, OH
Embrace a meaningful role in Cleveland as a Funeral Director/Embalmer. We seek a dedicated individual to compassionately guide families through life’s most challenging moments and honor their loved ones.
Your Mission:
- Comprehensive Coordination: Manage every detail of funeral arrangements, from the initial transfer of remains to final disposition and memorialization.
- Heartfelt Services: Arrange and conduct funeral and memorial ceremonies with professionalism and empathy, ensuring they reflect the family’s wishes and traditions.
- Community Engagement: Foster strong relationships within the community, religious groups, and other organizations to maintain our client’s heritage and grow their market presence.
- Secure Handling: Assume responsible custody of personal mementos, ensuring they are cared for and returned according to the family’s desires.
- Safe Environment: Promote and maintain a safe, healthy workplace for staff and visitors.
- Service Supervision: Oversee all aspects of funeral or memorial services, including logistics, chapel and church services, cemetery coordination, and special functions.
- Family Interaction: Meet with families to understand their needs, accurately prepare all related documents, and provide compassionate support.
- Office Proficiency: Maintain a high level of proficiency in office skills and technology, ensuring smooth and efficient service delivery.
- Communication: Answer phones, prepare reports, and actively participate in staff meetings.
Competencies:
- Professional Conduct: Exemplify expected standards of personal behavior and dress.
- Accuracy: Ensure precision in all tasks and documentation.
- Customer Focus: Understand and proactively resolve issues impacting families and the public.
- Clear Communication: Convey information clearly and effectively, both informally and in formal presentations.
- Creativity/Innovation: Continuously seek ways to improve processes, policies, and the overall experience for families and the public.
- Relationship Building: Develop and maintain a supportive network both within and outside the organization.
- Initiative: Demonstrate self-motivation and drive in all tasks.
- Adaptability: Adjust communication styles to suit different audiences and stay current with industry changes.
- Coordination: Efficiently manage workloads with changing priorities.
- Negotiation: Listen closely and communicate flexibly to positively influence decisions.
- Safety Management: Acquire and apply knowledge of safety and health procedures.
Qualifications:
- Educational Background: Completion of a diploma program at a college meeting State of Ohio standards.
- Licenses: Valid Ohio Funeral Director license and driver’s license.
- Experience: Previous customer service or sales experience is an asset.
- Skills: Strong computer skills and knowledge of funeral service-related software.
- Personal Traits: Exceptional communication, compassion, integrity, problem-solving abilities, multi-tasking skills, and a team-oriented mindset.
Why Join Us?
- Meaningful Impact: Make a profound difference in the lives of families during their most vulnerable times.
- Supportive Team: Work within a caring, compassionate environment.
- Continuous Growth: Opportunities for ongoing learning and professional development.
- Compensation Package Includes: Base salary, bonus, PTO, Parental leave, Medical/dental/vision insurance, 401K with match, company phone, clothing stipend, paid license renewals, paid community memberships, wellness programs, and other unique company benefits.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Work Location: In person