Job Summary: We are seeking a meticulous and experienced Warehouse Quality Assurance Manager to oversee our quality control processes and ensure our warehouse operations maintain high standards of efficiency and accuracy. The ideal candidate will be detail-oriented, possess strong analytical skills, and have a proven track record in managing quality assurance in a warehouse setting.
Key Responsibilities:
- Quality Control Oversight: Implement and maintain quality control standards and procedures for incoming and outgoing warehouse operations.
- Inspection and Testing: Develop and manage inspection and testing protocols for products and materials received, stored, and shipped from the warehouse.
- Process Improvement: Identify areas for process improvement and implement corrective actions to enhance operational efficiency and quality.
- Documentation and Reporting: Maintain accurate records of quality tests, inspections, and audits. Generate regular reports on quality performance and compliance.
- Training and Development: Train warehouse staff on quality procedures and standards. Provide ongoing coaching to ensure adherence to quality guidelines.
- Supplier and Vendor Management: Collaborate with procurement and logistics teams to assess supplier quality and resolve quality issues with vendors.
- Compliance and Safety: Ensure warehouse operations comply with regulatory requirements and safety standards related to product quality.
- Cross-functional Collaboration: Work closely with warehouse management, logistics, and customer service teams to address quality-related issues and improve overall customer satisfaction.
- Continuous Improvement: Lead initiatives for continuous improvement in quality assurance processes and practices within the warehouse.
Required Skills and Qualifications:
- Bachelor’s degree in a relevant field (Supply Chain Management, Logistics, Engineering, etc.) or equivalent work experience.
- Proven experience (3 years) in a quality assurance role within a warehouse or distribution center environment.
- Strong knowledge of quality control standards and methodologies.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills, with the ability to work collaboratively across departments.
- Detail-oriented with a focus on accuracy and efficiency.
- Proficiency in using quality management software and tools.
- Certification in quality management (e.g., Six Sigma) is a plus.
Benefits (eligible at 90 days):
- Medical, Dental, Vision Care
- Paid Holidays
- Paid Time Off
Application Instructions: To apply, please submit your resume and cover letter outlining your qualifications and experience in warehouse quality assurance management. We look forward to reviewing your application and discussing how you can contribute to our team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- New Castle, DE 19720: Relocate before starting work (Required)
Work Location: In person