Acts as a primary liaison between vendors, Lockton, and Associate in order to design, implement, and deliver benefit programs that positively impact Lockton and facilitates Associate engagement
Manages worker’s compensation, general liability, health and welfare, and other Lockton benefit programs
Implements Lockton benefit programs, policies, and procedures
Contributes in the development of the Benefits department strategy and goals
Researches, monitors, analyzes, and recommends compliance actions for new and evolving benefit legislation and changing internal Client needs
Performs benefit benchmarking exercises that helps evaluate existing benefit programs
Compiles and completes necessary documentation in a timely and accurate manner for mandated IRS and ERISA submissions for Lockton’s qualified and non-qualified plans
Drives the development and documentation of consistent and appropriate processes and communications, ensuring that Lockton is meeting and exceeding industry best practices
Proactively makes alternations to system process and procedures to enhance quality and efficiency of reports and bill payments
Develops clear and regular audits for bill payments, benefit deductions, and reporting
Scrutinizes numbers, trends and data to deduce conclusions based on findings
Reviews, troubleshoots, and resolves data integrity issues
Provides highly service-oriented consultative advice to Lockton’s internal Clients by translating data and benefit policies into understandable terms
Optimizing Associate understanding, acceptance, and interests among the benefit offerings
Advises Associates on eligibility, coverage, and other matters that may arise
Follows up with internal and external Clients as needed to that needs are met in a timely and accurate manner
Provides cross-training to stakeholders that enhances understanding and participation of benefit programs and solutions
Identifies new benefit needs and proposes products and benefit solutions to fulfill these needs
Maintains awareness of current associate benefit trends with a focus on product and service developments, delivery and support, and application of key technology
Continues education within benefits through classes, reading, online learning and other resources to increase HR knowledge and benefits applications
Performs other responsibilities and duties as needed