Job Summary:
Join our team as a Host/Host where you will be an integral part of creating a welcoming atmosphere for our guests. If you have a passion for guest services and thrive in a hospitality environment, we welcome you to apply for this exciting opportunity.
Responsibilities:
- Welcome and greet guests in a warm and courteous manner
- Seat guests promptly and efficiently
- Assist in managing reservations and waitlists
- Maintain cleanliness and organization of the reception area
- Communicate effectively with guests to ensure a positive experience
- Collaborate with the serving staff to ensure smooth operations
- Handle guest inquiries and address any concerns or issues promptly
- Operate the POS system efficiently for seating assignments
Requirements:
- Experience in customer service or hospitality is preferred
- Proficiency in using Aloha POS or similar systems is a plus
- Strong communication skills with an emphasis on phone etiquette
- Ability to work effectively in a fast-paced environment
- Knowledge of restaurant or hotel operations is advantageous
- Positive attitude and willingness to assist guests and team members as needed
Joining our team as a Host/Host provides an opportunity to be part of a dynamic team dedicated to providing exceptional guest experiences. If you are enthusiastic about delivering top-notch service, possess strong communication skills, and enjoy working in a team-oriented setting, we invite you to apply for this role. A friendly demeanor, excellent customer service skills, and the ability to multitask are essential qualities for success in this position.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Ability to Commute:
- Laguna Beach, CA 92651 (Required)
Work Location: In person