Job Summary: We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges efficiently - Resolve customer complaints in a professional manner - Conduct outbound calling campaigns to follow up with customers - Perform data entry to update customer records accurately Requirements: - Excellent communication skills in both English and Spanish - Strong phone etiquette and active listening skills - Ability to analyze customer needs and recommend appropriate solutions - Prior experience in sales or customer service is a plus - Bilingual proficiency is preferred but not required Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment where your skills are valued and opportunities for growth are available.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No more than 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- La Habra, CA 90631 (Preferred)
Ability to Relocate:
- La Habra, CA 90631: Relocate before starting work (Required)
Work Location: In person