T.Webber is currently seeking a high-level experienced HVAC Service Manager with a reputation for excellence. Serving as a leader, motivator, trainer, recruiter, and sales driver, the Service Manager inspires their team to provide customers with superior service. If you are an HVAC Service Manger that takes pride in the work you do and have a desire to be valued for your contributions to the team then we want to talk to you. This position handles hiring and developing staff, inclusive of setting and maintaining goals/standards, production monitoring, and analysis, and obtaining and sharing product knowledge on services and HVAC systems.
We realize that our greatest assets are the people who take pleasure and pride in working for T.Webber, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help build a long-lasting career with T.Webber. Together, we can continue to grow and raise the bar in the service industry throughout the Hudson Valley and beyond.
Salary Range: $80,000-$100,000
Why Work for Us?
- Paid vacation and holidays
- Unlimited earning potential
- In-house and on the job training with the most up to date technology
- Company provided uniforms
- 401(k) plan with company match
- Company provided trucks
- Established Company with over 30+ years in the local marketplace
- Competitive and Affordable Medical, Dental and Vision plans
- Short- and Long-Term Disability plans
Key Responsibilities
- Lead, direct, motivate, train and hold accountable department to reach their highest level of potential, exceptional customer satisfaction and performance standards
- Recruit, interview and onboard new technicians; attend hiring events, maintain ATS alongside recruiter
- Provide ongoing technical and safety support 24/7 to staff to ensure maintained level of knowledge and skills to do quality work
- Ensure technicians have necessary tools, equipment, and manpower to maximize potential and provide the highest quality service to customers
- Work with Warehouse Manager to ensure proper inventory, equipment & tools in warehouse & on trucks
- Work alongside HVAC Installation Manager to provide sales & installation support
- Maintain involvement with call center, dispatch and various departments to ensure permits are closed, technicians matched to right jobs
- Consistently provide service and sales performance support to the techs via ride along, site visits, oversight of repairs, customer resolutions and follow-ups
- Monitor invoices, forms, photos, equipment and schedules
- Prepare/review payroll, spiffs and commissions
- Promote enthusiasm and brand loyalty during daily huddles, weekly team meetings, and 1:1’s.
- Help develop annual budgets, control expenses and meet or exceed plan for department
- Assist in reviewing, revising and updating price book tasks as necessary to ensure profit
- Ensure sufficient staff levels to meet ongoing customer demand and seasonal spikes.
- Serve as field backup when customer demand is high
- Other tasks and responsibilities as required to maintain efficient department operations
Desired Skills and Experience
- 5+ years of management experience preferably in the skilled trades
- Strong understanding of HVAC functions, ductwork modifications, and design
- Possess the ability to inspire both personal and professional growth in our team members.
- Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
- Excellent organization skills, accuracy, and dependability
- Proficient in using a computer and Microsoft Office applications (Excel, Word & PowerPoint); Service Titan knowledge is a plus
- Exceptional follow-through capabilities
- Knowledge of OSHA safety rules and regulations
- Valid Driver’s License and clean driving record
T. Webber is an equal opportunity employer, and all candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status, or veteran status.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental pay types:
Application Question(s):
- Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?
Experience:
- skilled trades management: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person