Overview:
We are seeking a dedicated Service Writer to join our team. The ideal candidate will have a passion for the automotive industry and possess strong communication skills to assist customers with their service needs.
Duties:
- Communicate with customers to determine their automotive service requirements
- Prepare accurate service estimates and quotes
- Schedule service appointments and follow up with customers on service status
- Coordinate with technicians to ensure timely completion of services
- Maintain detailed records of customer interactions and service history
- Provide exceptional customer service throughout the service process
Skills:
- Proficiency in automotive maintenance, service, repair, tire services, suspension, alignment, air brake systems, transmission services, oil changes, and general mechanic knowledge
- Experience in dealership or auto service management is a plus
- Strong communication skills to effectively interact with customers and technicians
- Ability to multitask in a fast-paced environment and prioritize work efficiently
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for automotive services and customer satisfaction, we want to hear from you!
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Experience:
- Service Writing / Managing or Similar: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Winchester, VA 22603 (Required)
Work Location: In person