Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist guests with any inquiries or special requests they may have
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Take reservations over the phone and enter them into the reservation system
- Maintain a clean and organized host/host station
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns in a professional and timely manner
Qualifications:
- Excellent phone etiquette and communication skills
- Familiarity with Aloha POS or similar restaurant point-of-sale systems is a plus
- Strong guest relations skills with a friendly and welcoming demeanor
- Ability to multitask and work in a fast-paced environment
- Previous experience in guest services or hospitality is preferred
We offer competitive pay and opportunities for growth within our establishment. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Host/Host!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person