HOMECOMING PROGRAM MANAGER
Position: Homecoming Program Manager
Immediate Report: Director of Therapeutic & Reentry Services
Job Supervision Duty: Homecoming Coach & Family Services to staff and clients
About Us: Fathers’ UpLift is the country's first mental health and substance abuse treatment facility for fathers and families, helping fathers become and remain emotionally stable for their children. Fathers' UpLift uses peer coaching, father-child therapy, training, youth programs, and support for incarcerated and recently released fathers to honor and rehabilitate the relationship between thousands of fathers and families in the Boston area. In their outpatient clinic, over 800 fathers and families receive mental health services from clinicians trained in trauma who reflect the population being served. Outside of the clinic, Fathers' UpLift partners with community centers, substance abuse programs, and other agencies to build a holistic approach to helping fathers rebuild their lives and their relationship with their families.
HomeComing Program: Integral to our efforts with fathers re-entering society is our Fathers' Homecoming program, where Fathers' UpLift staff work with both incarcerated populations and program participants post-release. We meet our fathers at the prison gate, escort them to their homes, monitor their mental health, and assist in creating a pathway for success. With Fathers' UpLift's Fathers' Homecoming Program, licensed staff, social workers, and coaches work with incarcerated fathers three months before their release. During this time, the fathers work on developing core skills and learning how to connect in healthy ways with family members in efforts to build relationships that are supportive and impactful in the hope that they have stronger bonds with their family and their community when they are released.
Essential Responsibilities of The Participant
Program Coordination & Development:
Strategically coordinate and manage projects for the Homecoming program.
Oversee the Bags For Dads Initiative, providing direct supervision to the HomeComing Fellow
Engage in research to identify resources, benefits, and opportunities to assist fathers with achieving their desired goals.
Develop a shared agency network of supporters with expertise in the areas fathers have identified as a need. Ensure that the network is readily accessible to the Coaching Department and other Departments within the agency
Train staff in procedures and supervise their daily work.
Set goals for staff and monitor their progress/ conduct frequent performance reviews.
Evaluate Coaches progress, ensuring that they maintain an appropriate and active caseload while engaging in professional development opportunities that will enhance their productivity.
Evaluate fathers' satisfaction and the quality of care provided by the HomeComing Coaches
Complete the required assessments and re-evaluations in a timely and efficient manner.
Communicate with Lawyers, Probation officers, etc., and develop working relationships in clients' best interest.
Perform other duties as assigned.
Supervision:
Provide direct supervision as needed.
Supervise and conduct assessments of identified issues presented by fathers and their families.
Review, edit, and approve all written letters by Coaches verifying a father's participation in services.
Evaluate Coaches progress consistently.
Maintain oversight of all cases, periodically stepping in as needed to provide guidance and real-time feedback.
Ensuring that staff are completing the required assessments and re-evaluations in a timely and efficient manner.
Required Experience, Qualifications, and Skills:
2-5 years of experience in senior people-centered leadership/talent and operations roles where the focus has been on excellence in operations and work environment
Strong alignment with Fathers’ UpLift’ mission and values.
Excellent written and verbal skills.
Ability to anticipate and plan and build with a team
Ability to multi-task and organize information.
Ability to be very detail-oriented and at the same time be able to be focused on the broad goal(s) of the program.
Ability to meet deadlines.
Ability to ensure confidentiality.
Working knowledge of computerized software programs to include Microsoft Office, Word and Excel. (PowerPoint.)
Ability to be an effective liaison and excellent professional representative.
Excellent customer service skills.
The ability to take notes quickly at Training Committee meetings
Education:
Bachelor Level