Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean
environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the
department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and
encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect,
honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and
- make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of grocery specials.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate
action on all financial reports.management.manager of any items in need of repair.Behaviors/Skills:Some of the behaviors needed to successfully perform this position are:Leadership Behaviors:mind, exceeds customers’ expectations, gains customers’ trust and respect.others, engages people and helps them understand change, provides and seeks feedback, articulates clearly,actively listens.self and others accountable, involves others to accomplish individual and team goals.balance between work and personal life, takes personal responsibility for own development, role modelsleadership qualities such as motivation, inspiration, passion and trust.their best, values and manages diversity, provides candid and constructive feedback.champions and implements process improvements, gathers the ideas of others, demonstrates good judgmentabout which ideas will work.progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.stays focused on the most important priorities, has the ability to visualize and plan for the future, understandsthe industry and marketplace.standards.Minimum Position Qualifications:Desired Previous Job ExperiencePotential Career Path from this position:Job Codes to be used:KERMIT 0110019 GROCERY-NITE/LEAD CLERK
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in
- Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to
- Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds
- Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious
- Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be
- Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas,
- Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews
- Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action,
- Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- High school education or equivalent preferred
- Management experience preferred
- Grocery experience
- Retail experience
- Store Manager
- Other store management position
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Ann Arbor, MI 48105: Relocate before starting work (Required)
Work Location: In person