Job Title: Automotive Service Manager
Job Overview:
We are seeking an experienced Automotive Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will have a strong background in automotive service, sales, and management, with a focus on delivering exceptional service to our customers.
Duties:
- Manage day-to-day operations of the service department
- Supervise and mentor service advisors, technicians, and support staff
- Ensure efficient workflow and timely completion of service jobs
- Maintain high standards of quality control and customer service
- Develop and implement strategies to increase service department profitability
- Monitor inventory levels and order necessary parts and supplies
- Handle customer inquiries and complaints in a professional manner
- Collaborate with the sales team to promote service offerings and drive revenue
Requirements:
- Proven experience in automotive service management
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team effectively
- Proficiency in service writing and sales techniques
- Familiarity with air brake systems, shocks, struts, and tire services
- Mechanical aptitude and understanding of automotive technology
- Certification as a service technician or mechanic is a plus
Join our team as an Automotive Service Manager and take your career to the next level. We offer competitive compensation, health insurance, holiday pay, sick leave, 401k program, heated & cooled garage with heavy duty commercial lifts, opportunities for growth, and a dynamic work environment where your skills will be valued. Apply now to be part of our dedicated team committed to excellence in automotive service management.
Job Type: Full-time
Pay: $101,000.00 - $125,000.00 per year
Day range:
- Monday to Friday
- Rotating weekends
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Morehead City, NC 28557 (Required)
Ability to Relocate:
- Morehead City, NC 28557: Relocate before starting work (Required)
Work Location: In person