Job Title: Customer Support/Front Desk Support
Location: East Brunswick, NJ
Duration: Long term
Brief Summary of Role:
Office Manager oversees the day-to-day operations of an office environment and will make sure that the office runs efficiently, and facility services available to employees and guests and have what they need to be successful (e.g., supplies, a safe work environment).
Responsibilities:
- Draft Office Procedures & Systems and ensure smooth Office Operations through coordinated Office Activities and Schedules
- Day to Day Administration of the office
- Support both office employees and remote employees with facility related tasks.
- Oversee Building Management Upkeep & Maintenance as well other Utility Services and follow-up for Job Completion
- Explore opportunities for Operational Cost Optimization and run Operational Cost Optimization initiatives for the location
- Research and analyze routine administrative projects for Operations Manager; prepare first draft reports on routine administrative matters
- Work with Sales/ Delivery Leadership in specific task related to Customer Relationship Management within Wipro Premises: Welcome Guests, Preparation and Logistics support for events at Wipro office
- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
- Reporting office progress to senior management and working with them to improve office operations and procedures
- Provide security access as per company policy and Maintains and updates access control records
- Mange & train Office Administrator and Porter ensuring Office administration activities are completed timely and accurately.
- Ensure backup coverage provided for NY Office
Education and Required Experience:
- 3-5 years of experience as an office clerk, administrative assistant, secretary, or similar role
- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
- Strong proficiency in Office 365 Suite (MS Word, Excel, PowerPoint and Outlook)
- Excellent time management skills and ability to prioritize work
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to help them adjust to new tasks if company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
Job Type: Contract
Pay: $27.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 3 years (Preferred)
Ability to Commute:
- East Brunswick, NJ 08816 (Required)
Ability to Relocate:
- East Brunswick, NJ 08816: Relocate before starting work (Required)
Work Location: In person