Are you looking for a challenging and rewarding job where the work is busy and you are helping people with their most valuable asset (i.e. their home)?
Look no further. Valor is a Google five star rated company where success and achievement are constantly rewarded.
We are looking for a skilled Office & Administrative Assistant to undertake a variety of day-to-day office, customer service, collections, and clerical tasks related to roofing operations.
* You will be in a key position to ensure that our company runs smoothly. *
An excellent assistant is, above all, an organized and competent professional with phenomenal communication skills.
You must be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. Your number one task will be communicating professionally and kindly with clients to collect on final invoices. You will also be working closely in our Roofing Department to help with scheduling, customer service with homeowners and sales reps and other miscellaneous office duties.
Responsibilities:
- Collect final payment from clients
- Follow office workflow procedures to ensure maximum efficiency
- Scheduling jobs for our repair techs with homeowners
- Roofing department customer service
- Problem solving homeowner issues and actioning as needed
- Help answering phones
- Filing paperwork and miscellaneous office duties
- ordering permits
- managing ladder inventory for city inspection schedule
Requirements:
- Must be comfortable answering calls and setting appointments
- Customer Service (2 years required)
- Good typing skills
- Comfortable using CRM software
- JobNimbus CRM is a plus
- Roofing Office or Project Coordinator experience is a plus
- Scheduling (1 year is preferred)
Compensation:
- salary $45,000-$55,000
- plus performance bonuses: $5,000-$10,000+
- medical benefits
- 401K
- Paid Time Off (Generous PTO package)
** This is NOT a remote position. **
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 2 years (Required)
- Project scheduling: 1 year (Required)
Work Location: In person