The following duties are listed at the GS-05 level for this position:
- Serve as a front-line, uniformed representative of the National Park Service (NPS), answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
- Collect and account for fees in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.
- Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
- Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.
- Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
- Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.
This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until October 31, 2024. The initial cut-off date for referral of eligible applications will be July 15, 2024, with subsequent cut-off dates on the last day of each month. I
nitial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification and/or time-in-grade requirements must be met for those applications submitted by the first cut-off date. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.
Some positions are Permanent Career Seasonal. The nature of seasonal work may vary from year to year, which is generally based on budget, workload, and/or weather. A career seasonal work schedule provides for at least 26 weeks (13 pay periods) of full-time work, and as many as 26 weeks (13 pay period) of non-duty/non-pay time per year as determined by management. The non-pay time for these positions may be two weeks to six months but is expected to be two consecutive weeks between (ex. October and December). See locations above for non-pay time. You will have the option to continue your health coverage while in non-pay status.
Positions may be filled in the following duty locations:
Cabrillo NM, San Diego, CA - Perm Career Seasonal(s), non-pay expected one pay period in May, for additional info contact, Chad Riggin
Death Valley NP, Death Valley, CA - Perm Career Seasonal (s), non-pay expected from June - Aug, for additional info contact, Christina Caparelli
Haleakala NP, Kula, HI & Kipahulu, HI - Perm Full-Time, for additional info contact, Fabiana Fun Sang
Hawaii Volcanoes NP, Hawaii National Park, HI - Perm Full-Time, for additional info contact Charone O'Neil-Naeole
Joshua Tree NP, Twentynine Palms, CA - Perm Career Seasonal(s), non-pay expected from May to August, for additional info contact Nathan Rhyne or Joseph Newton Candelaria
Lake Mead NRA, Bullhead City, AZ; Willow Beach, AZ; Boulder City,NV; North Las Vegas, NV; Searchlight, NV, Henderson, NV, Searchlight, NV - Perm Full-time, for additional info contact Kristin Lewis
Mount Rainer NP, Ashford, WA - Perm Career Seasonal(s) non -pay expected for one pay period in November, for additional info contact Nissa Monsahl
Olympic NP, Port Angeles, WA - Perm Career Seasonals (s) non-pay expected for March and April, for additional info contact Bobby Vaughan
Pinnacles NP, Paicines, CA- Perm Career Seasonal(s), non-pay expected for one pay period in December, for additional info contact Mike Brindeiro
Pu'uhonua o Honaunau NHP, Honaunau, HI - Perm Full-time, for additional info contact Keola Awong
Seqouia & Kings Canyon NP, Seqouia National Park, CA - Perm Full-Time; and Perm Career Seasonal, Non-pay expected for one pay period between November and April, for additional info contact Rebecca Lund
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
- Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
- Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
- Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
- Attention to Detail
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Customer Service
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Interpersonal Skills
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Manages Resources
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QTMATE
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Technology Application
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a job-related technician assessment (QTMATE). These assessments measure the critical competencies listed above that are required to successfully perform the job.