Job Description:
SmartHome Roofing is currently seeking a dedicated and experienced Production Manager to join our dynamic team. As a Production Manager, you will play a crucial role in overseeing roofing projects and ensuring top-notch quality and customer satisfaction.
Key Responsibilities:
- Manage and support the Production Crew in handling contracted work efficiently
- Estimate supplements and review roofing projects for accuracy
- Coordinate material orders, deliveries, and installation schedules with homeowners
- Perform regular job oversight, conducting checks every 90 minutes
- Advise customers on any additional materials needed during projects
- Conduct post-job quality and cleanup checks
- Complete necessary documentation with homeowners and collect payments
- Handle warranty claims and ensure their timely resolution
- Manage extra materials, including delivery to job sites or returns for refunds
- Assist in collections of outstanding balances as needed
Qualifications:
- 2+ years of customer service experience
- Preferably some experience in either production management or roofing
- Must be fluent in English, both written and spoken.
- Must be computer literate: Excel, Word, Outlook, etc.
If you are a proactive and detail-oriented individual with a passion for delivering exceptional service, we invite you to apply for the Production Manager position at SmartHome Roofing and be part of our growing team.
Apply today and join us in transforming roofs and exceeding customer expectations!
Benefits:
- Salary Position
- Company vehicle with gas for work use
- Bonus Incentives
- Paid Time Off
Job Type: Full-time
Pay: $47,501.12 - $54,747.65 per year
Benefits:
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
Schedule:
- Day shift
- Weekends as needed
Supplemental pay types:
Ability to Relocate:
- Bardstown, KY: Relocate before starting work (Required)
Work Location: On the road