Parts Specialist
Join the Joe Warren & Sons Co. (JWS) family, a steadfast presence in commercial refrigeration and food equipment services across New England. Since 1991, our family-led business based in Norwood, MA, has blended an industry-leading reputation for quality service with a deep respect for our community and team. As we navigate a period of steady growth, we're eager to welcome a Parts Specialist who aligns with our core values: Communication, Accountability, and Respect.
Company Overview
Founded in 1991 and nestled in the heart of Norwood, MA, JWS is a family-centric, operated enterprise, celebrated for its above-market growth fueled by intense customer loyalty, a contemplative management team, and a stellar reputation for top-tier quality service.
Position Overview
The Parts Specialist plays a pivotal role in ensuring optimal operation of our commercial refrigeration and food equipment by diligently researching, quoting, and ordering the requisite replacement parts. This role demands an individual who can navigate through complex schematics and diagrams, carry out deep-dive research, and engage with manufacturers to secure the correct components. Multitasking and cohesive team collaboration are vital to ensuring seamless task execution.
Key Responsibilities
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In-depth Research & Parts Acquisition: Thoroughly investigate and acquire precise replacement parts, engaging in comprehensive research, and liaising directly with manufacturers when necessary.
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Schematic and Diagram Analysis: Interpret and analyze schematics and diagrams to identify and source required parts effectively.
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Quotation & Order Management: Develop quotes and manage ordering processes for replacement parts for commercial kitchen and refrigeration equipment, ensuring accuracy and timeliness.
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Collaboration & Coordination: Work harmoniously with the Service Department to assure timely ordering and availability of parts.
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Customer Interaction: Formulate and dispatch written proposals to customers, ensuring diligent follow-up.
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Additional Responsibilities: Include but are not limited to, assisting with receiving orders, promoting a positive work atmosphere, and other pertinent tasks as needed.
Qualifications
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Research Proficiency: Solid experience in comprehensive research and parts lookup, with a knack for deep diving into details to pinpoint accurate components.
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Exemplary Communication Skills: Outstanding written and verbal communication abilities.
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Schematic and Diagram Analysis: Demonstrable experience and proficiency in reading and interpreting schematics and diagrams.
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Reliability and Responsibility: A steadfast commitment to punctuality, responsibility, and task ownership.
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Accuracy and Detail Orientation: A meticulous approach to ensuring every detail is accurate and tasks are executed with utmost precision.
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Team-First Attitude: A spirited and motivated self-starter, with a propensity for team collaboration and harmony.
Why Choose JWS?
Join our community and revel in our comprehensive health coverage, competitive 401k matching, secure future planning with life insurance, a competitive pay structure, regular performance reviews, performance bonuses, and much more.
Empower your career with abundant training opportunities, professional development, tuition reimbursement, and our 'promote from within' culture.
Apply Now!
Join us in exemplifying our core values: Communication, Accountability, and Respect. If you’re eager to grow with a family-centric business and create an impact, we would love to hear from you.
Job Type: Full-time, on-site
Salary: $45,000.00 - $65,000.00 per year
We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.
As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
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