Company Overview: American Chemical Technologies (ACT) is a leading provider of specialty lubricants and chemicals for industrial applications. With a commitment to innovation and quality, ACT serves a diverse range of industries including mining, manufacturing, and transportation. Our mission is to deliver superior products and exceptional service, ensuring our clients achieve optimal performance and efficiency.
Position: Field Service Lab Technician
Job Overview: As a Field Service Lab Technician at American Chemical Technologies, you will play a crucial role in supporting our clients' operations by providing on-site technical expertise and laboratory services. You will be responsible for performing various tests, troubleshooting equipment issues, and recommending solutions to optimize the performance of our specialty lubricants and chemicals. This role requires a hands-on approach, excellent problem-solving skills, and a strong commitment to customer satisfaction.
Key Responsibilities:
Conduct on-site testing and analysis of lubricants and chemicals to ensure they meet performance standards and specifications.
Troubleshoot and diagnose equipment performance issues related to lubrication and chemical applications.
Collaborate with clients and internal teams to recommend improvements and solutions for enhancing equipment efficiency and longevity.
Provide technical support and training to clients on proper handling, storage, and application of ACT products.
Maintain accurate records of test results, equipment performance, and customer interactions.
Participate in regular meetings and training sessions to stay updated on product developments and industry trends.
Adhere to company policies, procedures, and safety standards at all times.
Qualifications:
Experience in industrial settings or an associate degree or equivalent in Chemistry, Chemical Engineering, or related field; Bachelor’s degree preferred.
Proven experience in a laboratory setting, conducting tests and analyses on lubricants, chemicals, or similar products.
Hands-on experience with equipment troubleshooting and maintenance.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills, with the ability to work effectively in a team and customer-facing environment.
Ability to work independently at client sites.
Valid driver’s license and clean driving record.
Preferred Qualifications:
Previous experience in a field service or technical support role.
Familiarity with industrial equipment and machinery.
Benefits:
Competitive salary commensurate with experience.
Retirement savings plan (401k) with company match.
Opportunities for career development and advancement within a growing company.
Join American Chemical Technologies and be part of a dynamic team dedicated to delivering innovative solutions and exceptional service to our clients. Apply your technical expertise and passion for problem-solving in a rewarding career as a Field Service Lab Technician.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Safety equipment provided
Schedule:
Ability to Commute:
Ability to Relocate:
- Portage, IN: Relocate before starting work (Required)
Work Location: In person