Uncle Jack's Meat House, renowned for its unique dining experience and exquisite offerings, is excited to announce the opening of a pivotal role within our team. We are actively seeking an Assistant General Manager / Private Event Manager. This full-time position is dedicated to individuals who thrive in a vibrant, non-remote, and demanding restaurant environment. The successful candidate will play a crucial dual role in managing our day-to-day operations as well as overseeing the execution of private events that align with our standards of excellence.
This role is designed for a dynamic, energetic leader with a passion for the hospitality industry and a proven track record in management and event coordination. As an integral part of our management team, you will work closely with the General Manager to ensure all operational aspects of the restaurant run smoothly and that each event hosted at our venue exceeds our clients' expectations.
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Assisting the General Manager in the overall management of the restaurant's daily operations.
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Playing a key role in hiring, training, and supervising staff to ensure exceptional service delivery.
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Handling and resolving customer complaints promptly and professionally to maintain a high level of customer satisfaction.
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Collaborating closely with clients to understand their event requirements and preferences, ensuring every detail is meticulously planned and executed.
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Managing front of the house and back of house operations effectively, drawing on extensive knowledge of the food and beverage industry.
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Developing strategies to enhance the restaurant’s performance by boosting revenues, reducing costs, and improving overall customer satisfaction.
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Coordinating among various departments such as culinary, marketing, and facilities to ensure seamless execution of events.
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Maintaining detailed records of event aspects, including financial performance, to drive efficiency and profitability.
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Ensuring compliance with health and safety regulations at all times within the restaurant and during events.
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Hiring and training staff ensuring they are well-prepared to deliver high-quality service.
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Implementing marketing and promotional strategies to attract new clients and increase event bookings.
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Maintaining strong relationships with clients, understanding their feedback, and continuously improving the event experience.
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Staying updated on industry trends and best practices in event management to drive innovation and differentiation.
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Proven experience in general management, preferably within the hospitality or events industry.
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Demonstrable ability to manage complex operations including payroll, tips distribution, and scheduling.
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Proficient in using office management software like Microsoft Office, and point-of-sale systems such as POS, Toast, Triple Seat.
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Strong organizational and multitasking skills, capable of prioritizing tasks in a fast-paced environment to meet tight deadlines.
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Exceptional financial acumen with experience managing event budgets, analyzing financial data, and driving profitability.
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Detail-oriented approach, ensuring meticulous attention to all aspects of event planning and execution.
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Excellent communication and interpersonal skills, essential for effective collaboration with clients, staff, and external partners.
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A minimum of one year experience managing both front of house and back of house operations in a similar role.
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Knowledge of various event management tools and software to streamline processes and enhance efficiency.
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Creative thinking and problem-solving abilities to deliver unique and memorable event experiences.
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Knowledge of health, safety, and legal regulations pertaining to events and hospitality.
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Leadership skills to manage and motivate a diverse team in a high-pressure environment.
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Flexibility to work evenings, weekends, and holidays as required by the nature of the role.
Location: 1105 Canton St, Roswell Ga.
Salary: $55,000 - $62,400 Yearly
Overall, the Assistant General Manager with Private Event Manager experience plays a crucial role in ensuring the efficient operation of a business or organization while providing exceptional event experiences to clients.