Being a Hawkers leader is about so much more than receiving amazing benefits, working in a fun restaurant, and eating delicious food. While we offer all those things and more, being a Hawkers leader is about working in a team environment full of motivated restaurateurs who wake up every day ready to spark adventure. We are looking for leaders to help us grow our brand and lead the way in coaching and developing our restaurant team.
Sound like you? Come work with us today!
What’s in it for you?
- Highly Competitive Hourly wage + Benefits + 401K
- Paid Time Off
- Exclusive Dining Discounts
- Unlimited Growth & Career Advancement Opportunities
- Fun & Engaging Work Environment
The Deets:
To act as a restaurant operations leader who is responsible for supporting the mission, vision, and values of Hawkers Asian Street Food through all that they do in their role in the restaurant every day. The Restaurant Service Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff.
Requirements:
- To directly assist the Service Manager in meeting or exceed established sales, revenue, and profitability goals, including monthly and annual sales objectives
- To directly assist the Service Manager to ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues
- Ensure all proper accountability of all revenues into appropriate Company accounts
- Oversees and safeguards the integrity and operational functionality of all Company assets including funds, systems, and equipment, maintaining the highest level of usability and cleanliness
- Timely and effectively communicate restaurant objectives in meetings and as required present initiatives and objectives by speaking, leading, and when applicable guiding the team to meet established objectives
- Maintain safe and harassment-free working conditions as required by OSHA, federal, state, and local authorities
- Communicate with leaders, hourly team members, and customers, providing positive feedback and promoting a positive image of the restaurant and good team member morale
- Along with the Service Manager, counsel, and coach team members quickly and timely and evaluates staff with formal evaluations
- Leads a shift effectively including EOD procedures and trains other leaders to do the same
- Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues
- Assists in completing weekly work schedules, and ensures the schedule is implemented properly
- Assists in completing payroll, weekly, mid-period, and EOP administration work properly
- Through communication with direct reports and corporate office in handling customer and staff accidents, injuries, and complaints
- Regularly involved in recruiting process and assist in the hiring and onboarding of new team members
- Successful completion of the Hawkers LIT program and safe food handlers certifications
- Effective oral, written, and presentation skills as well as computer skills
- Ability to work well under pressure in a fast-paced, dynamic environment while multi-tasking and prioritizing responsibilities in an organized manner with minimal supervision
- Passion for providing excellent service and quality while regularly working in the dining room leading, training, teaching, and coaching staff
- Minimum 3-5 years experience in a service-oriented, hospitality industry - with experience in shift leading
- Must be at least 18 years old
Physical Demands:
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Must be able to work in a climate-controlled, office environment
- Ability to read and write in English in order to process paperwork and follow up on any actions necessary
- Manual dexterity needed for keyboarding and other repetitive tasks
- Must be able to frequently stand, walk, bend, squat, and reach above shoulder level
- Must be able to lift/carry up to 40 lbs
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant Shift Lead: 2 years (Required)
Work Location: In person