**Job Summary:**
We are seeking a skilled Field Service Technician to join our team. To ensure maximum availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and related plant through maintenance, troubleshooting and fault rectification.
**Duties:**
- Deliver an efficient and cost-effective service to customers, to ensure that:
- Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
- Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
- After hours callouts are responded to in a timely manner.
- Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
- Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
- Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
- Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
- Document all site visits and complete service reports in accordance with agreed quality standards and timescales.
- Protect and develop the industry standing of Clarke Energy by:
- Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
- Maintaining a high level of site housekeeping and presentation.
- Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
- Maintaining tools in a good and safe working order and calibrated as required.
Support the Service Manager by supervising and training Apprentices and new employees as required.
Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.
Essential
- High level of skill working in the field with a minimum of 5 years field service experience.
- Electrical and/or mechanical knowledge.
- Willing to travel extensively and work alone.
- Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday.
- Reasonable level of IT skills.
Desirable
- Power generation knowledge and experience
- Gas engine knowledge and experience.
Personal Attributes/skills
This requires the job holder to demonstrate that they are:
- Consistently trustworthy and professional.
- Responsive to customers’ needs
- Supportive and able to work well with colleagues.
- Effective in managing their time and workload.
- Prepared to work under own initiative and do what is required to get job done.
- Committed to quality and improvement.
- Willing to take responsibility for work and actions.
- Keen to seek out and act on ideas for self- improvement.
In addition, it is particularly important to the success of this role that the job holder can demonstrate the following:
- Very adaptable and flexible – does what has to be done, at times and locations required.
- Strong relationship building skills.
- Ability to supervise and motivate others.
- Effective communication skills
- Commercial awareness – acts to minimize costs to Clarke Energy and customers.
- Effectiveness under pressure.
Job Type: Full-time
Pay: $33.00 - $55.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Programmable logic controllers: 5 years (Preferred)
- Mechanical knowledge: 5 years (Preferred)
Ability to Commute:
- Mount Kisco, NY 10549 (Required)
Ability to Relocate:
- Mount Kisco, NY 10549: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in Mount Kisco, NY 10549