Referral Coordinator Position - Administrative Duties
Position Summary:
We are seeking a compassionate Referral Coordinator to join our growing team at OnDemand Healthcare, where we offer home and virtual primary care visits. In this role, you will provide administrative support and outstanding customer service. You will assist in coordinating patient flow and managing referrals. Flexibility and remote availability are essential for completing tasks.
Responsibilities:
- Schedule and manage patient appointments.
- Send referrals and prepare patients for home or virtual examinations.
- Demonstrate accuracy and understanding of the insurance referral process and ensure timely follow-through.
- Maintain basic knowledge of clinical procedures, medical terminology, anatomy, and physiology.
- Communicate effectively, both orally and in writing.
- Use tact and diplomacy when dealing with internal and external customers.
Qualifications:
- Must be 18 years of age or older.
- High School Diploma or GED required.
- Certified Medical Assistant (CMA) preferred.
- Bilingual in English and Spanish highly preferred.
- Flexible work schedule.
- At least 1-2 years of customer service experience.
- Professional and courteous demeanor with patients at all times.
- Excellent verbal and written communication skills and proficient computer skills.
- Professional and positive attitude.
Additional Information:
- New graduates are welcome to apply.
- Must reside in Houston due to familiarity with the area.
- Remote position, flexible
- Perfect for someone who works remotely and looking for extra part time income
If you are passionate about patient care and have the necessary qualifications, we encourage you to apply and join our dedicated team!
Job Type: Contract
Pay: $500.00 per month
Benefits:
Medical specialties:
Schedule:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- EMR systems (Practice Fusion): 1 year (Required)
- Availity: 1 year (Required)
- Certified Medical Assistant: 1 year (Required)
Language:
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Required)
Location:
Work Location: Remote