New Restaurant Opening!
Be part of the opening team for a brand new and exciting culinary destination at the renowned L'Ermitage Beverly Hills. We seek enthusiastic and experienced food & beverage champions to join our team at a stunning new lobby restaurant featuring coastal Italian cuisine under the helm of a James Beard Award-Winning Chef.
L’Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home.
Overview: Join our team at L’Ermitage's exciting new restaurant, where we blend exceptional service with a unique dining experience. We are seeking enthusiastic and customer-focused restaurant servers to deliver memorable experiences to our guests.
Responsibilities:
- Greet guests warmly and provide them with menus, ensuring excellent knowledge of menu items and daily specials.
- Take accurate food and beverage orders, making recommendations when requested.
- Serve food and beverages promptly and professionally, adhering to hotel service standards.
- Monitor guest satisfaction and promptly address any issues or concerns to ensure a positive dining experience.
- Collaborate with kitchen and bar staff to ensure accurate and timely delivery of orders.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and condiment stations.
- Handle cash and credit transactions accurately and efficiently.
- Upsell menu items and beverages to maximize guest satisfaction and revenue.
- Follow health and safety guidelines and hotel policies at all times.
- Maintain and execute 5-star Forbes and 5 Diamonds AAA standards.
Requirements:
- Proven experience as a server in a restaurant, preferably within a hotel or upscale dining environment.
- Knowledge of food and beverage pairings, as well as familiarity with wine, beer, and cocktail offerings.
- Excellent communication and interpersonal skills with a focus on customer satisfaction.
- Ability to work effectively in a fast-paced environment and under pressure.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Attention to detail and the ability to multitask efficiently.
Benefits:
- Opportunities for career growth and development within a rapidly expanding hospitality group.
- Health benefits and 401k match for Full-Time Employees.
- Paid Time Off and Holiday Pay for Full Time Employees
- Complimentary Family Meal and Parking
Hourly Rate: $16.61 + Gratuity
EOE