About us
Club Pilates Bluffton is a small business in Bluffton, SC. We are customer-centric, social, fun and our goal is to lead everyone on path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime..
Our work environment includes:
- Lively atmosphere
- Safe work environment
- On-the-job training
- Flexible working hours
- Company perks
- Relaxed atmosphere
- Casual work attire
- Regular social events
- Growth opportunities
- Wellness programs
Front Desk Associate
COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to
accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club
Pilates is a well-established, nation-wide brand, committed to providing affordable and
accessible Pilates to the community.
Club Pilates is currently established in 36 states and 2 countries. Class formats target a
wide range of clients’ needs – from young to more senior and beginner to advanced.
Club Pilates was one of the first studios to create a 500-hour Teacher Training Program
designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates
has already sold 700 territories throughout the United States and Canada. Its 450+
instructors provide over 6 million workouts a year to tens of thousands of members. For
more information, visit www.clubpilates.com
POSITION:
The purpose of the Front Desk Associate is to assist the General Manager with new
membership sales by bringing new members to the studio and booking them into Demo
Classes. The Front Desk Associate also assists with retaining current members. Pilates
fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Excellent communication, and customer service skills required
Ability to learn and use the Club Ready software system
Must be fluent in English and have excellent communication skills via in
person, phone and email
RESPONSIBILITIES:
Provide exceptional level of customer service to existing members via face-to-face service, phone and email
Become proficient at Club Ready software to troubleshoot client account inquiries
Contact prospects/leads to schedule Pilates class and enroll them in a membership
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures relating to customers
Ensure all forms, administrative supplies and studio literature is stocked and visible
Participate in as many networking/community events and studio promotions as possible to be scheduled with the General Manager
COMPENSATION & PERKS:
This position offers a very competitive base salary; based on experience.
Opportunity for bonus based on performance.
Huge opportunities for growth within the studios including additional sales and
management positions
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 4 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work setting:
Work Location: In person