Description:
Customer Service/Rental Agent
Formal position title
Reports To
Management
Job Overview
Provide exceptional customer service while displaying a strong knowledge of available
equipment and tools. Maintaining a clean and orderly workspace as well as appearance.
Responsibilities and Duties
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Provide excellent customer service
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Provide knowledge of equipment and tools to help customers select the best product available
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Sell our products through great customer service
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Help problem solve customer issues
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Maintain a clean and professional work environment
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Dispatch delivery drivers and service techs
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Show customers equipment and provide detailed orientation on how certain tools are used
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Assist management in daily duties
Requirements:
Qualifications
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Excellent customer service skills
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High level problem solving skills
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Proficient computer skills
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Ability to maintain a presentable work appearance
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Marketing and sales skills a PLUS