The Assistant Property Manager assists, and reports to, the Property Manager in leading property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders – residents, RHF corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. Due to the environment, we service, the Assistant Manager must be able display patience, understanding, and compassion while working in a fast-paced environment.
The Assistant Property Manager will assist with or complete the following tasks:
- Answers incoming calls and assists in answering questions and/or takes detailed messages for the Property Manager or Maintenance
- Assists with correspondence to residents, other staff members, and outside agencies including vendors, city officials, and investors
- Assists in contacting residents to schedule appointments and collect necessary documentation for Annual Recertifications
- Assists in contacting vendors to schedule service or request bids/proposals
- Assists in maintaining all resident and facility files to ensure compliance
- Contacts applicants to schedule interviews and update status while keeping the Waiting List properly documented and update
- Intake of general maintenance work orders from residents, creates work orders in OneSite and follows up with residents to ensure work has been completed
- Advises Property Manager when office supplies need to be ordered, including postage stamps
- Updates resident information in OneSite as needed
- All other administrative duties as assigned