**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. **Duties:** - Answer incoming customer calls promptly and professionally - Assist customers with product information, order status, and issue resolution - Make outbound calls to follow up on customer inquiries or to gather feedback - Analyze customer needs and recommend appropriate products or services - Communicate effectively with customers to build rapport and trust - Maintain accurate records of customer interactions and transactions **Qualifications:** - Previous experience in customer service or sales is preferred - Proficiency in English; fluency in Spanish is a plus (Multilingual) - Strong analytical skills to assess customer needs and provide solutions - Excellent communication skills with a focus on phone etiquette - Ability to multitask, prioritize, and manage time effectively - High level of professionalism and a customer-oriented mindset This Customer Service Representative position offers the opportunity to work in a dynamic environment where you can utilize your language skills and passion for helping customers. Join our team and make a difference in the lives of our valued clients.
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Job Types: Full-time, Contract
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Denver, CO 80206 (Required)
Ability to Relocate:
- Denver, CO 80206: Relocate before starting work (Required)
Work Location: In person