This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.
Salary Range: $43,001/year or higher, commensurate with experience and/or education
JOB SUMMARY
The Academic Success Coordinator I provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.
DUTIES
- Provides academic advising to all new and returning students and develops individualized programs of study for each student
- Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning
- Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches
- Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
- Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
- Maintains continuous communication with students via email, telephone, and in-person. Runs communication campaigns in venues, such as EAB, and supports efforts with the Early Alert, and Mid-term grades for assigned caseload
- Trains students on how to use advising tools, degree audits, and course prerequisites, and serves students on academic probation
- Supports retention and timely graduation efforts for the college and UHD students
- Assists with First Time in College (FTIC) and transfer orientation sessions
- Participates in on-campus recruitment and registration activities with Houston area community colleges, high schools, and community events.
- Contributes to advising, graduation, and career workshops/events as a co-facilitator
- Participates, attends, and assists with pre-commencement and commencement ceremonies/activities
- Maintains a strong, positive, and collaborative relationship with the College leadership, Enrollment Management, and Faculty
MARGINAL DUTIES
- Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
Delegation of Work:
Supervision Given:
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
- Knowledge of trends, issues, and accepted practices relevant to the position
Skills:
- Strong interpersonal skills, and proven experience working with students, parents, faculty, and staff
- Excellent computer proficiency (MS Office Word, Excel, and Outlook)
Abilities:
- Strong ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary student service
- Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity.
- Commitment to serving a representative and diverse faculty, administrative staff, and student body
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
- Works in an office environment or at off campus locations for recruitment and advising events
Physical Demands:
- Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
- Position is physically comfortable; individual has discretion about walking, standing, etc.
- Work environment involves minimal exposure to physical risks
- Typical work occurs during business hours Monday through Friday however this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus
- Complies with all UHD and UH system policies and procedures
EEO/AA